Laguna Niguel, CA
Describe what the vehicle needs
Send a repair request with the vehicle, the damage and a phone number, and we reply inside one business day. Or call (949) 799-3387. The shop is at 23281 La Palma Ave in Yorba Linda, reached from Laguna Niguel on I-5 north then SR-91 east. Insurance walk-ins are welcome.
Send a repair request
What happens next, and what it costs
- Reply time
- Inside one business day, by phone or email.
- Collision estimate
- Insurance walk-ins are welcome and we write the estimate. Bring the vehicle, your policy and your claim number.
- RV systems estimate
- An RV systems estimate covering slides, awnings, water, electrical or a generator is $150, credited against an authorised repair.
- In depth diagnostic
- An in depth diagnostic is one hour at the posted diagnostic rate, credited against an authorised repair.
- Price floor
- The minimum repair order is $500. Individual line items can be less than that and often are, but they ride inside an order that reaches it. Inspections, the systems estimate and diagnostic time are priced separately and each is credited against an authorised repair.
Questions before you send
What information should I have ready the first time I contact the shop?
Four things move a first conversation forward. Year, make and floorplan. What was struck and roughly how hard. Whether the unit still drives and tracks straight. Your claim number, if a carrier is already involved. Photographs from each corner plus two close on the damage turn a guess into a real conversation about category and range. Call (949) 799-3387 or send the set to info@ocrvcenter.com, and a Laguna Niguel owner usually avoids one wasted drive.
Can I get a repair conversation started without driving the coach up first?
Send photographs. Six frames is normally enough: one from each corner, two close on the damage with something in shot for scale. From that we can say what category of repair this is, which trade owns it, and what band it usually falls into. It is not an estimate, because nothing under a panel has been seen. What it does tell you is whether the trip is worth making this week or whether you are still waiting on an adjuster.